Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • On arriving the receptionist were friendly and made sure I had signed in my car for parking. Then showed me where to wait.. The waiting area was very clean and tidy as was the rest of thehospital that I saw. Staff I had contact with were all very friendly and helpful.

    star rating

    Oaks Hospital

    Saturday, 28 December 2024
  • The whole team from reception to post op are super friendly and just make the whole experience much easier. Can’t fault them

    star rating

    Oaks Hospital

    Saturday, 28 December 2024
  • I recommend 5*

    star rating

    Oaks Hospital

    Saturday, 28 December 2024
  • Whilst the initial procedure has gone well and I am classed a success by the improvements made, the follow up care, the availability of staff to rectify mistakes in billing/appointments made is shocking. There is no option where you get to actually talk to someone. You may leave a message and that might/might not get responded to, but you can't ring the secretary, or get a switchboard to even contact the Consultant secretary. Oh, you can talk to someone immediately if you are paying money, that line gets answered very promptly. Can't say I am impressed with anything post op.

    star rating

    Oaks Hospital

    Friday, 27 December 2024
  • I have always been impressed by Ramsey Health Care

    star rating

    Oaks Hospital

    Friday, 27 December 2024
  • Excellent

    star rating

    Oaks Hospital

    Tuesday, 24 December 2024
  • The receptionist was friendly and welcoming. The waiting room could have been a little bigger.

    star rating

    Oaks Hospital

    Monday, 23 December 2024
  • Reassuring. Staff and environment execellent

    star rating

    Oaks Hospital

    Monday, 23 December 2024
  • Excellent although they were running late

    star rating

    Oaks Hospital

    Sunday, 22 December 2024
  • All the staff are so friendly, I had my own pod to wait in which was comfortable and had a TV to watch. Very clean.

    star rating

    Oaks Hospital

    Saturday, 21 December 2024
  • Lovely staff and doctors very experienced hospital so pleasant with a very homely feel

    star rating

    Oaks Hospital

    Friday, 20 December 2024
  • It was great

    star rating

    Oaks Hospital

    Friday, 20 December 2024
  • Very good

    star rating

    Oaks Hospital

    Thursday, 19 December 2024
  • Excellent service

    star rating

    Oaks Hospital

    Thursday, 19 December 2024
  • Lovely polite and reassuring staff

    star rating

    Oaks Hospital

    Thursday, 19 December 2024

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